Terms of Service.

Make sure to read through these terms carefully before commissioning!
Commissioning us means you read and agreed with the terms listed on this page.
Use your discretion and we’re hoping to work with you soon!

ENGAGEMENT

  • Client provides clear and complete requirements and expectations upfront,
    including reference materials or assets before the work begins.

  • Client warrants that the character design and reference material provided to us
    are legally obtained and authorized for use by the Client.

  • Client warrants that they have agreed to enter this agreement and is responsible for decisions or approval
    during the process. Breaking the agreement will result in giving up Client's ownership of the received work,
    and the Client will be Blacklisted.

  • Client must inform us before starting the project if the work will be used on an account or a channel with
    adult contents. We do not accept NSFW projects for child-coded characters.

  • We reserve the right to refuse projects or requests based on content, subject, or other reasons.

  • Should the Client request to enter the Non-Disclosure Agreement (NDA) for strict confidentiality of
    all work in progress and deliverables until the project is first revealed by the Client, there will be an
    additional NDA fee of 10% of the total payment for the project.

ENGAGEMENT

  • Client provides clear and complete requirements and expectations upfront,
    including reference materials or assets before the work begins.

  • Client warrants that the character design and reference material provided to us
    are legally obtained and authorized for use by the Client.

  • Client warrants that they have agreed to enter this agreement and is responsible for decisions or approval
    during the process. Breaking the agreement will result in giving up Client's ownership of the received work,
    and the Client will be Blacklisted.

  • Client must inform us before starting the project if the work will be used on an account or a channel with
    adult contents. We do not accept NSFW projects for child-coded characters.

  • We reserve the right to refuse projects or requests based on content, subject, or other reasons.

  • Should the Client request to enter the Non-Disclosure Agreement (NDA) for strict confidentiality of
    all work in progress and deliverables until the project is first revealed by the Client, there will be an
    additional NDA fee of 10% of the total payment for the project.

ENGAGEMENT

  • Client provides clear and complete requirements and expectations upfront,
    including reference materials or assets before the work begins.

  • Client warrants that the character design and reference material provided to us
    are legally obtained and authorized for use by the Client.

  • Client warrants that they have agreed to enter this agreement and is responsible for decisions or approval
    during the process. Breaking the agreement will result in giving up Client's ownership of the received work,
    and the Client will be Blacklisted.

  • Client must inform us before starting the project if the work will be used on an account or a channel with
    adult contents. We do not accept NSFW projects for child-coded characters.

  • We reserve the right to refuse projects or requests based on content, subject, or other reasons.

  • Should the Client request to enter the Non-Disclosure Agreement (NDA) for strict confidentiality of
    all work in progress and deliverables until the project is first revealed by the Client, there will be an
    additional NDA fee of 10% of the total payment for the project.

ENGAGEMENT

  • Client provides clear and complete requirements and expectations upfront,
    including reference materials or assets before the work begins.

  • Client warrants that the character design and reference material provided to us
    are legally obtained and authorized for use by the Client.

  • Client warrants that they have agreed to enter this agreement and is responsible for decisions or approval
    during the process. Breaking the agreement will result in giving up Client's ownership of the received work,
    and the Client will be Blacklisted.

  • Client must inform us before starting the project if the work will be used on an account or a channel with
    adult contents. We do not accept NSFW projects for child-coded characters.

  • We reserve the right to refuse projects or requests based on content, subject, or other reasons.

  • Should the Client request to enter the Non-Disclosure Agreement (NDA) for strict confidentiality of
    all work in progress and deliverables until the project is first revealed by the Client, there will be an
    additional NDA fee of 10% of the total payment for the project.

ENGAGEMENT

  • Client provides clear and complete requirements and expectations upfront,
    including reference materials or assets before the work begins.

  • Client warrants that the character design and reference material provided to us
    are legally obtained and authorized for use by the Client.

  • Client warrants that they have agreed to enter this agreement and is responsible for decisions or approval
    during the process. Breaking the agreement will result in giving up Client's ownership of the received work,
    and the Client will be Blacklisted.

  • Client must inform us before starting the project if the work will be used on an account or a channel with
    adult contents. We do not accept NSFW projects for child-coded characters.

  • We reserve the right to refuse projects or requests based on content, subject, or other reasons.

  • Should the Client request to enter the Non-Disclosure Agreement (NDA) for strict confidentiality of
    all work in progress and deliverables until the project is first revealed by the Client, there will be an
    additional NDA fee of 10% of the total payment for the project.

TIMELINE AND PROCESS

  • Clients must pay upfront in full price before the work starts.
    Payment plans are available, but we will only start the work after all payments have been received in full.

  • ​Work completion requires 1 - 2 months , and may take up to 4 months depending on each project.
    The Client must let us know beforehand if there's a specific completion date expected.

  • There are some situations that might make working time longer that expected.
    We will always inform the Client about changes in the timeline or process.

  • Timeline depends on commission type, complexity, and workload.

  • Clients should plan launches and streams accordingly.

  • We provide progress updates and seek Client feedback.

  • Final files are provided by us using Google Drive.

  • Delivered files will be deleted from the drive every first day of the month,
    so the client must download and backup the files by themselves.

  • If there are any delays and adjustments to the timeline, we will inform the Client.

  • Clients can only request refunds 1 week after deadline if the work has not been delivered
    and there was no agreed upon amendment to the timeline.

TIMELINE AND PROCESS

  • Clients must pay upfront in full price before the work starts.
    Payment plans are available, but we will only start the work after all payments have been received in full.

  • ​Work completion requires 1 - 2 months , and may take up to 4 months depending on each project.
    The Client must let us know beforehand if there's a specific completion date expected.

  • There are some situations that might make working time longer that expected.
    We will always inform the Client about changes in the timeline or process.

  • Timeline depends on commission type, complexity, and workload.

  • Clients should plan launches and streams accordingly.

  • We provide progress updates and seek Client feedback.

  • Final files are provided by us using Google Drive.

  • Delivered files will be deleted from the drive every first day of the month,
    so the client must download and backup the files by themselves.

  • If there are any delays and adjustments to the timeline, we will inform the Client.

  • Clients can only request refunds 1 week after deadline if the work has not been delivered
    and there was no agreed upon amendment to the timeline.

TIMELINE AND PROCESS

  • Clients must pay upfront in full price before the work starts.
    Payment plans are available, but we will only start the work after all payments have been received in full.

  • ​Work completion requires 1 - 2 months , and may take up to 4 months depending on each project.
    The Client must let us know beforehand if there's a specific completion date expected.

  • There are some situations that might make working time longer that expected.
    We will always inform the Client about changes in the timeline or process.

  • Timeline depends on commission type, complexity, and workload.

  • Clients should plan launches and streams accordingly.

  • We provide progress updates and seek Client feedback.

  • Final files are provided by us using Google Drive.

  • Delivered files will be deleted from the drive every first day of the month,
    so the client must download and backup the files by themselves.

  • If there are any delays and adjustments to the timeline, we will inform the Client.

  • Clients can only request refunds 1 week after deadline if the work has not been delivered
    and there was no agreed upon amendment to the timeline.

TIMELINE AND PROCESS

  • Clients must pay upfront in full price before the work starts.
    Payment plans are available, but we will only start the work after all payments have been received in full.

  • ​Work completion requires 1 - 2 months , and may take up to 4 months depending on each project.
    The Client must let us know beforehand if there's a specific completion date expected.

  • There are some situations that might make working time longer that expected.
    We will always inform the Client about changes in the timeline or process.

  • Timeline depends on commission type, complexity, and workload.

  • Clients should plan launches and streams accordingly.

  • We provide progress updates and seek Client feedback.

  • Final files are provided by us using Google Drive.

  • Delivered files will be deleted from the drive every first day of the month,
    so the client must download and backup the files by themselves.

  • If there are any delays and adjustments to the timeline, we will inform the Client.

  • Clients can only request refunds 1 week after deadline if the work has not been delivered
    and there was no agreed upon amendment to the timeline.

TIMELINE AND PROCESS

  • Clients must pay upfront in full price before the work starts.
    Payment plans are available, but we will only start the work after all payments have been received in full.

  • ​Work completion requires 1 - 2 months , and may take up to 4 months depending on each project.
    The Client must let us know beforehand if there's a specific completion date expected.

  • There are some situations that might make working time longer that expected.
    We will always inform the Client about changes in the timeline or process.

  • Timeline depends on commission type, complexity, and workload.

  • Clients should plan launches and streams accordingly.

  • We provide progress updates and seek Client feedback.

  • Final files are provided by us using Google Drive.

  • Delivered files will be deleted from the drive every first day of the month,
    so the client must download and backup the files by themselves.

  • If there are any delays and adjustments to the timeline, we will inform the Client.

  • Clients can only request refunds 1 week after deadline if the work has not been delivered
    and there was no agreed upon amendment to the timeline.

REVISIONS

  • Limited revisions are allowed per item shown to the Client during the process.
    Number of revisions depends on the type of work.

  • After the sketch or the approved stage of work is passed, only minor revisions are allowed.

  • Additional charges for excessive revisions or approved drafts revisions may be required.

  • Revisions may affect progress and timeline.

REVISIONS

  • Limited revisions are allowed per item shown to the Client during the process.
    Number of revisions depends on the type of work.

  • After the sketch or the approved stage of work is passed, only minor revisions are allowed.

  • Additional charges for excessive revisions or approved drafts revisions may be required.

  • Revisions may affect progress and timeline.

REVISIONS

  • Limited revisions are allowed per item shown to the Client during the process.
    Number of revisions depends on the type of work.

  • After the sketch or the approved stage of work is passed, only minor revisions are allowed.

  • Additional charges for excessive revisions or approved drafts revisions may be required.

  • Revisions may affect progress and timeline.

REVISIONS

  • Limited revisions are allowed per item shown to the Client during the process.
    Number of revisions depends on the type of work.

  • After the sketch or the approved stage of work is passed, only minor revisions are allowed.

  • Additional charges for excessive revisions or approved drafts revisions may be required.

  • Revisions may affect progress and timeline.

REVISIONS

  • Limited revisions are allowed per item shown to the Client during the process.
    Number of revisions depends on the type of work.

  • After the sketch or the approved stage of work is passed, only minor revisions are allowed.

  • Additional charges for excessive revisions or approved drafts revisions may be required.

  • Revisions may affect progress and timeline.

RIGHTS & USAGE

Our Rights

  • Edelweiss Studio and The Artist retains copyright, ownership, redistribution and intellectual property rights,
    which includes but is not limited to display, advertising the Work and work in progress on websites, social media, portfolios, public broadcast channels and more.

  • If the project has collaborators from outside our studio (ex. commissioning us for a model art and then commissioning another rigger) we have the rights to check the final deliverables if the work has been
    modified incorrectly or not. This is to preserve our Artist's art styles and directions we were going with our work.

Client Rights

  • Clients receive exclusive, non-transferable usage rights to the Work for personal and commercial uses.
    Refer to the next section for commercial rights.

  • Clients must not claim Work as their own and must credit Artist using their social tag / username / link
    at the instance of display of the Work or permanently on their websites, social media profiles,
    broadcast channels and so on.

  • Clients must inform and discuss with us before reselling or transferring the work to others.

  • Usage of the work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms / purposes, is strictly prohibited.

  • Clients must not claim the work as their own and must credit us (@StudioEDW) and the Artist using their social tag / username / link at the instance of display of the Work, debut stream, or permanently on their websites, social media profiles, broadcast channels and so on.

  • Clients must not edit or modify the work in any way without prior permission from us.​

Commercial Rights

  • Commercial usage rights are included with the price displayed on our commission info.

  • Commercial rights means usage of the work on streams or any monetized instances, as a part of any product,
    or on another platform.

RIGHTS & USAGE

Our Rights

  • Edelweiss Studio and The Artist retains copyright, ownership, redistribution and intellectual property rights,
    which includes but is not limited to display, advertising the Work and work in progress on websites, social media, portfolios, public broadcast channels and more.

  • If the project has collaborators from outside our studio (ex. commissioning us for a model art and then commissioning another rigger) we have the rights to check the final deliverables if the work has been
    modified incorrectly or not. This is to preserve our Artist's art styles and directions we were going with our work.

Client Rights

  • Clients receive exclusive, non-transferable usage rights to the Work for personal and commercial uses.
    Refer to the next section for commercial rights.

  • Clients must not claim Work as their own and must credit Artist using their social tag / username / link
    at the instance of display of the Work or permanently on their websites, social media profiles,
    broadcast channels and so on.

  • Clients must inform and discuss with us before reselling or transferring the work to others.

  • Usage of the work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms / purposes, is strictly prohibited.

  • Clients must not claim the work as their own and must credit us (@StudioEDW) and the Artist using their social tag / username / link at the instance of display of the Work, debut stream, or permanently on their websites, social media profiles, broadcast channels and so on.

  • Clients must not edit or modify the work in any way without prior permission from us.​

Commercial Rights

  • Commercial usage rights are included with the price displayed on our commission info.

  • Commercial rights means usage of the work on streams or any monetized instances, as a part of any product,
    or on another platform.

RIGHTS & USAGE

Our Rights

  • Edelweiss Studio and The Artist retains copyright, ownership, redistribution and intellectual property rights,
    which includes but is not limited to display, advertising the Work and work in progress on websites, social media, portfolios, public broadcast channels and more.

  • If the project has collaborators from outside our studio (ex. commissioning us for a model art and then commissioning another rigger) we have the rights to check the final deliverables if the work has been
    modified incorrectly or not. This is to preserve our Artist's art styles and directions we were going with our work.

Client Rights

  • Clients receive exclusive, non-transferable usage rights to the Work for personal and commercial uses.
    Refer to the next section for commercial rights.

  • Clients must not claim Work as their own and must credit Artist using their social tag / username / link
    at the instance of display of the Work or permanently on their websites, social media profiles,
    broadcast channels and so on.

  • Clients must inform and discuss with us before reselling or transferring the work to others.

  • Usage of the work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms / purposes, is strictly prohibited.

  • Clients must not claim the work as their own and must credit us (@StudioEDW) and the Artist using their social tag / username / link at the instance of display of the Work, debut stream, or permanently on their websites, social media profiles, broadcast channels and so on.

  • Clients must not edit or modify the work in any way without prior permission from us.​

Commercial Rights

  • Commercial usage rights are included with the price displayed on our commission info.

  • Commercial rights means usage of the work on streams or any monetized instances, as a part of any product,
    or on another platform.

RIGHTS & USAGE

Our Rights

  • Edelweiss Studio and The Artist retains copyright, ownership, redistribution and intellectual property rights,
    which includes but is not limited to display, advertising the Work and work in progress on websites, social media, portfolios, public broadcast channels and more.

  • If the project has collaborators from outside our studio (ex. commissioning us for a model art and then commissioning another rigger) we have the rights to check the final deliverables if the work has been
    modified incorrectly or not. This is to preserve our Artist's art styles and directions we were going with our work.

Client Rights

  • Clients receive exclusive, non-transferable usage rights to the Work for personal and commercial uses.
    Refer to the next section for commercial rights.

  • Clients must not claim Work as their own and must credit Artist using their social tag / username / link
    at the instance of display of the Work or permanently on their websites, social media profiles,
    broadcast channels and so on.

  • Clients must inform and discuss with us before reselling or transferring the work to others.

  • Usage of the work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms / purposes, is strictly prohibited.

  • Clients must not claim the work as their own and must credit us (@StudioEDW) and the Artist using their social tag / username / link at the instance of display of the Work, debut stream, or permanently on their websites, social media profiles, broadcast channels and so on.

  • Clients must not edit or modify the work in any way without prior permission from us.​

Commercial Rights

  • Commercial usage rights are included with the price displayed on our commission info.

  • Commercial rights means usage of the work on streams or any monetized instances, as a part of any product,
    or on another platform.

RIGHTS & USAGE

Our Rights

  • Edelweiss Studio and The Artist retains copyright, ownership, redistribution and intellectual property rights,
    which includes but is not limited to display, advertising the Work and work in progress on websites, social media, portfolios, public broadcast channels and more.

  • If the project has collaborators from outside our studio (ex. commissioning us for a model art and then commissioning another rigger) we have the rights to check the final deliverables if the work has been
    modified incorrectly or not. This is to preserve our Artist's art styles and directions we were going with our work.

Client Rights

  • Clients receive exclusive, non-transferable usage rights to the Work for personal and commercial uses.
    Refer to the next section for commercial rights.

  • Clients must not claim Work as their own and must credit Artist using their social tag / username / link
    at the instance of display of the Work or permanently on their websites, social media profiles,
    broadcast channels and so on.

  • Clients must inform and discuss with us before reselling or transferring the work to others.

  • Usage of the work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms / purposes, is strictly prohibited.

  • Clients must not claim the work as their own and must credit us (@StudioEDW) and the Artist using their social tag / username / link at the instance of display of the Work, debut stream, or permanently on their websites, social media profiles, broadcast channels and so on.

  • Clients must not edit or modify the work in any way without prior permission from us.​

Commercial Rights

  • Commercial usage rights are included with the price displayed on our commission info.

  • Commercial rights means usage of the work on streams or any monetized instances, as a part of any product,
    or on another platform.

CANCELLATION & REFUNDS

  • If Client requests cancellation, project fees may be forfeit if canceled within 2 days before work starts.
    A partial refund may be provided if there is more than 2 days’ notice.

  • No refunds are possible after work begins unless initiated by ourselves.

  • If we cannot complete the work or there are delays as detailed in Section 3 for unforeseen reasons,
    the Client may be eligible for a full refund.

CANCELLATION & REFUNDS

  • If Client requests cancellation, project fees may be forfeit if canceled within 2 days before work starts.
    A partial refund may be provided if there is more than 2 days’ notice.

  • No refunds are possible after work begins unless initiated by ourselves.

  • If we cannot complete the work or there are delays as detailed in Section 3 for unforeseen reasons,
    the Client may be eligible for a full refund.

CANCELLATION & REFUNDS

  • If Client requests cancellation, project fees may be forfeit if canceled within 2 days before work starts.
    A partial refund may be provided if there is more than 2 days’ notice.

  • No refunds are possible after work begins unless initiated by ourselves.

  • If we cannot complete the work or there are delays as detailed in Section 3 for unforeseen reasons,
    the Client may be eligible for a full refund.

CANCELLATION & REFUNDS

  • If Client requests cancellation, project fees may be forfeit if canceled within 2 days before work starts.
    A partial refund may be provided if there is more than 2 days’ notice.

  • No refunds are possible after work begins unless initiated by ourselves.

  • If we cannot complete the work or there are delays as detailed in Section 3 for unforeseen reasons,
    the Client may be eligible for a full refund.

CANCELLATION & REFUNDS

  • If Client requests cancellation, project fees may be forfeit if canceled within 2 days before work starts.
    A partial refund may be provided if there is more than 2 days’ notice.

  • No refunds are possible after work begins unless initiated by ourselves.

  • If we cannot complete the work or there are delays as detailed in Section 3 for unforeseen reasons,
    the Client may be eligible for a full refund.

CONFIDENTIALITY

  • Edelweiss Members, Partners and Client acknowledges that information and materials that are provided
    to either party (including but not limited to personal information, technical information, marketing plans,
    payment information, or sensitive business information), or are incorporated into the deliverables,
    that will not be visible to the public shall be considered confidential information and shall not be disclosed
    to any other party without prior written permission from the owner of this confidential information.

CONFIDENTIALITY

  • Edelweiss Members, Partners and Client acknowledges that information and materials that are provided
    to either party (including but not limited to personal information, technical information, marketing plans,
    payment information, or sensitive business information), or are incorporated into the deliverables,
    that will not be visible to the public shall be considered confidential information and shall not be disclosed
    to any other party without prior written permission from the owner of this confidential information.

CONFIDENTIALITY

  • Edelweiss Members, Partners and Client acknowledges that information and materials that are provided
    to either party (including but not limited to personal information, technical information, marketing plans,
    payment information, or sensitive business information), or are incorporated into the deliverables,
    that will not be visible to the public shall be considered confidential information and shall not be disclosed
    to any other party without prior written permission from the owner of this confidential information.

CONFIDENTIALITY

  • Edelweiss Members, Partners and Client acknowledges that information and materials that are provided
    to either party (including but not limited to personal information, technical information, marketing plans,
    payment information, or sensitive business information), or are incorporated into the deliverables,
    that will not be visible to the public shall be considered confidential information and shall not be disclosed
    to any other party without prior written permission from the owner of this confidential information.

CONFIDENTIALITY

  • Edelweiss Members, Partners and Client acknowledges that information and materials that are provided
    to either party (including but not limited to personal information, technical information, marketing plans,
    payment information, or sensitive business information), or are incorporated into the deliverables,
    that will not be visible to the public shall be considered confidential information and shall not be disclosed
    to any other party without prior written permission from the owner of this confidential information.

copyright ©️2024 Edelweiss Studio

copyright ©️2024 Edelweiss Studio

copyright ©️2024 Edelweiss Studio